Global Storage takes home the NetApp Solution Innovation Award

NetApp recently announced their APAC Partner Excellence Awards for 2021, with Global Storage taking out the Solution Innovation Award for Backup as a Service.

We’re particularly honoured to be the only Australian Partner recognised in the awards.

The partner awards were held virtually to recognise partners that have “demonstrated outstanding commitment” toward customer success and revenue growth.

“We are especially proud to acknowledge our partners’ successes in helping our customers navigate the most challenging period we have ever seen,” NetApp APAC vice president of channel and alliances Wendy Koh said.

This award reflects our work with some major utility providers in Melbourne to deliver data delivery and protection services utilising NetApp technologies. This recent uplift in technology has shortened recovery times while improving ransomware protection whilst enabling our clients to realise efficiencies across their data protection spend.

Outside of this project, Global Storage has consistently delivered revenue growth and net new logos to NetApp through their services.

This is the second NetApp award we’ve won here at Global Storage after taking out New Partner of the Year in 2019

Global Storage wins NetApp New Partner of the Year

NetApp held its partner awards in Sydney on November 21 to recognise top-performing partners.

Global Storage is thrilled to announce that we won NetApp New Partner of the Year! This is a testament to the great relationship we’ve built with NetApp in a short space of time and illustrates the value of their technology.

“The high calibre of entries this year is a testament to the commitment of our partners and the continuous collaboration between our business and those who are committed to delivering the data fabric message to the market,” NetApp A/NZ director of channels and alliances, Neville James, said.

“NetApp’s partner network is fundamental to the success of our business, and both finalists and award winners have demonstrated outstanding effort working with customers, providing unique solutions supported by our advanced capabilities.”

NetApp Partner Awards 2019 Austalia and New Zealand Winner New Partner of the Year the Year

Announcing the Global Storage Partnership with NetApp

Global Storage are excited to announce their partnership with NetApp Australia Pty. Ltd. The five-year agreement will allow Global Storage to offer Managed Services now in partnership with NetApp using NetApp data management platforms.

“The NetApp partnership will showcase a number of options for storage management to customers wishing to adopt in cloud or on-premise managed services. Primarily we will be focussing on backup, disaster recovery, infrastructure and Office365 managed services, with additional products to follow.”
Gavin Hoffmann, Sales & Marketing Director – Global Storage.

The partnership with NetApp highlights Global Storage’s focus to strengthen its holistic approach to data management and protection. The joint teams will work together to ensure customers have superior options for data management, data protection, analytics, IOT and security.

As customers demand more freedom-of-choice in these areas, and consider the best outcome in terms of cloud, hybrid cloud and on-premise locality, the idea of a universal data management service becomes an ever more important value add to Business and to the protection of business critical data and operations.

NetApp is the data authority for hybrid cloud, providing a full range of hybrid cloud data services that simplify management of applications and data across cloud and on-premises environments to accelerate digital transformation. Together with our partners, we empower global organisations to unleash the full potential of their data to expand customer touch-points, foster greater innovation, and optimise their operations. For more information, visit #DataDriven

Get in touch with the Global Storage team now to learn more about how our full suite of data management solutions can help your Business achieve their data management goals.

Office 365 Cloud Backup As a Service: Introducing DataReady

Have you been considering transitioning to Microsoft Office 365? Many businesses are transitioning to cloud, but whether this is a partial or full transition, businesses should be asking; is my cloud data properly protected?

Microsoft O365 protects from data loss using retention policies. These policies offer limited recovery capabilities and are not a long-term solution. Microsoft O365’s legal hold creates an archive copy of the data but not a backup, exposing the business and its data.

Exposure can come in the form of data that is corrupted, infected, accidentally or maliciously deleted.  Data is retained typically for a period of 30 – 90 days depending on the content (OneDrive, SharePoint, Mail, Teams). If businesses do not protect themselves for long-term backup and recovery strategies, they are at risk of data loss beyond the standard Microsoft offering.

Global Storage have recently launched a solution to this challenge, ensuring all critical business data is protected. Working under the existing Backup as a Service, Global Storage can now protect all Microsoft Office 365 data from data loss and offer simple recovery options.

DataReady O365 Backup Cloud Service is a managed service that provides backup and recoverability to your businesses data. Global Storage use market leading technologies to protect your data, ensuring it stays onshore in Australia in a geo-redundant data repository outside of the Microsoft tenancy.

Protection services are across Office 365 content, including Mail, Archive, SharePoint, Teams and OneDrive. Recover your lost data through a user portal managed by your IT Administrators or contact Global Storage for assisted recovery options.

Need more detail or technical information? Get in contact for a discussion with our team on your specific requirements.

Data Protection in the Cloud

With the increasing trend of organisations thinking of or currently migrating critical production workloads to the cloud whether it’s a hybrid or public provider model it is still important to look at your data protection, there are the obvious advantages and benefits over the private cloud model and these have been documented numerous times and there is no need to go into detail about them again, but just to refresh a cloud should provide infrastructure, environmental, human resource and software licensing savings; this in turn allows the business to focus strategically on core business services.

The advantages are clear but what other critical requirements are there? Does disaster recovery, business continuity, backup and archiving compliance ring a bell? It is important when an organisation is in the process of choosing a cloud provider that along with providing robust IaaS SLAs that the provider can also provide data protection SLAs.

Has the provider had previous disaster recovery experience? Can it provide your organisation with a clear path during a disaster? Does the provider in fact provide backup, archiving and restore functionality at all? Who maintains the backup, archive and disaster recovery? Is the disaster recovery tested? Cloud providers located at Tier 3 data centres provide numerous N+1 redundancy features but the fact remains there have been two Tier 1 vendor outages in the last 6 months that affected hundreds of customers. So whether you organisation is looking or currently moving towards either a public or hybrid cloud strategy ask the provider about data protection, your data is your business.

The Importance of Disaster Recovery Testing

When considering disaster recovery, any organisation that has seriously examined the impact of a total loss of IT systems would have determined that the desired recovery time objectives (RTOs) are tight. After all, time is money.

The backup mechanism in place determines the minimum RTO possible. Tapes have a finite data transport speed and must be physically moved between sites. Server-based backup solutions, which can perform live replications to a DR site, are a huge improvement in both speed of data transfer and availability, but these require significant skill sets in order to install and manage. With respect to recovery times, there are many other factors that can delay recovery of systems to a running and transactionally consistent state.  How do you determine these factors? Through regular disaster recovery testing.

Disaster preparedness goes beyond taking regular backups. It comes down to knowing that the required resources and recovery skill set is available when needed. It’s reasonable to expect that in-house technical staff can perform tasks such as restoring database backups – the processes for this are well defined and tested. However, restoring platform operating systems and dependent services is a different story, and is complicated when (as is commonly the case) the available recovery platform is dissimilar from that of production. Often physical systems are restored to virtualised systems as part of a cost-effective disaster recovery solution. This is known as a physical to virtual conversion, or P2V, but is not always a straight-forward exercise.

With training and disaster recovery testing exercises, in-house technical staff can develop sufficient knowledge to perform adequate recoveries.  But is the training expense and time invested in this cost-effective? Do you have the man-power to perform sufficient tests such that the time taken for recoveries is within the required recovery time objective? Maybe you can achieve this with a one-off testing exercise, but with the evolving inter-dependencies of typical business systems, will the lessons learnt be applicable in future?

An option worth considering is to engage the services of a dedicated disaster recovery service provider. Such a provider has specific skills in platform management, server-based backup and recovery systems and specific experience recovering a variety of common server technologies such as email and database dependent systems. A disaster recovery service provider should provide your organisation with regular disaster recovery testing exercises that are professionally project managed, executed with a prudent level of isolation from production and will present a professionally prepared report addressing the actual recovery times against the agreed RTOs.

Your in-house IT personnel deal with operational issues every day, and are ideally qualified to validate the correct operation of business systems as restored by a disaster recovery service provider. The coupling of your in-house IT expertise with a disaster recovery service provider able to efficiently restore production systems in the shortest time possible, is a key element to a successful business continuity plan, and ultimately to the survival of a business from a crippling disaster.

Veritas honours Global Storage as Growth Partner of the Year

As Queensland drew first State of Origin blood in Sydney last night, Brisbane-based information specialists Intalock was also celebrating, claiming the top honour during the 2016 Veritas Partner Awards.

Veritas Growth Partner of the Year 2016

Honoured during an intimate evening under the Vivid lights, a host of key partners gathered for the inaugural Veritas channel awards, following the company’s split from Symantec earlier this year.

In claiming the Veritas Partner of the Year 2016 award, Intalock was joined on stage by Global Storage, who took out Veritas Growth Partner of the Year 2016, with Dicker Data winning the distribution category.

Recognising the top performing partners who have demonstrated strong business growth during the past 12 months, Datacom, Insight Enterprises, InfoTrust and Insentra also took home awards, while Hitachi Data Systems was recognised as a key alliance partner.

“Veritas has been on a significant journey over the last year,” Veritas Pacific managing director, Louis Tague, said.

“We separated out from Symantec and successfully stood up as an independent company focused solely on information management.

“A substantial part of that successful transition is due to the loyalty, focus and talents of our channel partners.”

Following 10 years operating as a combined entity, Veritas separated from Symantec in February 2016, zoning in on its information management heritage.

As a long-standing partner, Intalock – who claimed both Veritas and Symantec regional partner awards in 2015 – was recognised for its “established revenue based around Veritas offerings”, including a “track record of significant deals won.”

“Over the years we have seen Intalock grow and mature as a business, to the point where they now operate in multiple States and have market leading expertise in all of our key Veritas technology areas,” Tague added.

“Their growth, focus and technical expertise make them a very worthy winner of this top Veritas award”.

With a total of eight awards during the evening, partners ranged from service providers to consulting firm, as well as technology alliances to distribution.

“We’re immensely proud of the vibrant channel partnerships that have evolved around Veritas standing up as an independent company,” Veritas Pacific senior manager of Channels, Janet Docherty, added.

“Some of our channel partners have dealt with us for many years prior to the split, others are brand new partners engaged post-split.

“Some are multi-national companies and others are specialised partners focused on one particular part of the Veritas portfolio. All are essential for a healthy channel landscape.”

  • Veritas Software Licensing Partner of the Year 2016 (Pacific) – Insight Enterprises
  • Veritas Service Provider Partner of the Year 2016 (Pacific) – Datacom
  • Veritas Specialist Partner of the Year 2016 (Pacific) – InfoTrust
  • Veritas Consulting Partner of the Year 2016 (Pacific) – Insentra
  • Veritas Technology Alliance Partner of the Year 2016 (Pacific) – Hitachi Data Systems
  • Veritas Distribution Partner of the Year 2016 (Pacific) – Dicker Data
  • Veritas Growth Partner of the Year 2016 (Pacific) – Global Storage
  • Veritas Partner of the Year 2016 (Pacific) – Intalock

Source:  ARN

Global Storage at ARN Roundtable

Whether it be the rise of upcoming industry players, increased vendor consolidation or new technology advancements, the traditional storage market is shaking to its foundations. Such a shakeup demands a new partner power play however, as IT decision makers look to the channel to map out effective storage strategies in this ever-changing technological world. This exclusive ARN roundtable discussed the importance of business continuity, the key market disrupters and crucially, how the channel can shift the role of storage across enterprise.

Backup and Disaster Recovery Consolidated

Backup and disaster recovery consolidated as one service is not a new idea, but is again becoming a preferred practice with recently available technology.

There was a time when businesses and their CIOs looked at backup and disaster recovery as one and the same.  Have we seen this thinking re-emerge?  During our discussions with clients from differing industries, some used to think that backup by itself formed the disaster recovery strategy of the company.  Fortunately many CIO’s have been able to educate businesses about the various scenarios and the implications of not having strategies in place such as, standby infrastructure at an offsite location or a tested disaster recovery solution.

With the evolution and acceptance of cloud computing and online data backup systems, more businesses are able to adopt a mature backup and IT disaster recovery strategy as part of their overall business continuity plan.  Supported by the investment of tier 1 software vendors, the industry has been able to confidently combine the functions of backup and IT disaster recovery through the introduction of extended retention.

Continuous data protection (CDP) has not only reduced RPOs (recovery point objectives) to almost zero but has also allowed CIOs and CFOs to realise increased savings through consolidation.  CDP technology can be used as part of a managed backup and disaster recovery solution with the added benefit of extended retention.  If configured optionally, IT teams can have the high-availability luxury of local rollback snapshots points while having 7+ years of backup retention at the remote disaster recovery and backup site.

Offsite backup and disaster recovery treated as a single service; a consolidated approach to IT business continuity.

The Global Storage website is accessible.

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